After you place an order of WOW Power Leveling, your account might be locked when we login with your game account and password. In that case, nobody can login your game account even with the correct login ID and password until it was unlocked. The reason is different IP connection. The IP we used to log in your account is different from yours, so Blizzard consider that it’s someone else login your account without authentication and they lock your account to protect you from account scamming. We are trying our best to use the local IP, but it is impossible to use the same IP as yours. Best way is contact our live support and keep the chat open until we log in your account successfully. We can start your order in 15 minutes.
Steps of Unlock World of Warcraft Account
Step 1, you will find an email from Blizzard Entertainment (firstname.lastname@example.org).
Step 2, you need to click ‘Password Reset page’ link to go to unlock page of battle.net.
Step 3, according to the unlock process of Blizzard Entertainment; you need to fill in the battle.net account personal information. They are Battle.net Account (Email Address), First Name, Last Name.
Step 4, choose verification method.
Step 5, after the completion of the above operations, Blizzard Entertainment will send a confirmation email to your mailbox (Battle.net Account Email Address).
Step 6, you need to click the link on the mail, and then set a new password.
Step 7, after the password has been changed and your account has been unlocked, you need to tell us your new password via PLS GAME MALL live support, email, MSN, Skype.
Does the account locked risk my account security?
No, it just wants to protect you from account scamming. It is quite different from account banning. The account locking happens when we try to login your game account, no illegal activity happens at that time. Account locked means that your account is safe and still under the protection of Blizzard. If you account was locked, it means your account has no risk of being banned.
How to get rid of being locked again?
Please DO NOT log in on game client or battle.net after you reset a new password, or your game account will be locked again. Also DO NOT login other game or sub-account under same battle.net account. Just reset your password to unlock your game account and tell us your new password. You can log in after your power leveling service complete.